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Terms and Conditions

From Medsurg urgent Care

Terms and Conditions for MedSurg Urgent Care
Last Updated: 30th April, 2025

 

1. SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

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a. Types of SMS Communications:

If you have consented to receive text messages from MedSurg Urgent Care, you may receive messages related to external conversations, for example:

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

  • Promotions or offers (if applicable) {If you see the customer selected a conversational use case, do not add this reference to your email thread, instead, make sure the customer adds the matching use cases to this portion of the Terms info}.

 

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."

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b. Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

 

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

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c.Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

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d.Opt-In Method:

You may opt-in to receive SMS messages from [Company Name] in the following ways (This is an example. Please include the method used.)

  • Verbally, during a conversation

  • By submitting an online form

  • By filling out a paper form

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e.Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

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f. Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 610-871-3212 or 610-400-8310

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g. Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

  • Message frequency may vary

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2. Acceptance of Terms

By accessing or using the services of MedSurg Urgent Care ("we," "us," or "our"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.

SMS consent is not shared with third parties or affiliates for marketing purposes.

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3. Services Provided

MedSurg Urgent Care offers walk-in medical services for non-emergency conditions, including:

  • Treatment of illnesses (e.g., colds, flu, infections).

  • Minor injury care (e.g., fractures, lacerations, burns).

  • On-site diagnostics (X-rays, labs, EKGs).

  • Occupational medicine (DOT physicals, drug screens).

  • Pediatric care (ages 6 months+).

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Hours & Locations:

  • Wyomissing, PA: 1025 Berkshire Blvd, Suite 600A | Open 7 Days, Extended Hours.

  • Gilbertsville, PA: 1808 Swamp Pike Suite 200 | Open 7 Days, Extended Hours.

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Note: Services are subject to provider availability and professional judgment.

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4. Patient Responsibilities

  • Provide accurate medical history and insurance information.

  • Notify staff of allergies, medications, or changes in health status.

  • Minors under 18 must be accompanied by a parent/guardian.

  • Follow post-treatment instructions and seek emergency care if needed.

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5. Privacy & HIPAA Compliance

Your health information is protected under HIPAA. We collect, use data to provide care as permitted by the law. For details, review our Privacy Policy.

 

Fees
Standard message and data rates may apply. Contact your mobile carrier for details.

We will never share your mobile number with third parties for marketing purposes.

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6. Payment & Insurance

  • Insurance: We accept most major plans (e.g., Aetna, Cigna, Medicare/Medicaid). Verify coverage with your provider.

  • Self-Pay: Transparent pricing available; payment is due at time of service.

  • Billing Disputes: Contact our billing team at [billing email/phone].

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7. Intellectual Property

All content on our website (logos, text, images) is owned by MedSurg Urgent Care. Unauthorized use is prohibited.

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8. Disclaimer of Services

Not for Emergencies: Seek immediate help for life-threatening conditions (chest pain, severe bleeding, etc.).
No Guarantees: Treatment outcomes vary based on individual health factors.

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9. Limitation of Liability

We are not liable for indirect damages (e.g., missed work, travel costs) arising from treatment or website use.

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10. Termination

We reserve the right to refuse service for safety, non-payment, or disruptive behavior.

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11. Governing Law

These terms are governed by Pennsylvania law. Disputes will be resolved in Montgomery County courts.

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12. Changes to Terms

We may update these terms periodically. Changes will be posted on our website with a revised effective date.

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13. Contact Us

For questions or concerns:

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14. Effective Date

These Terms and Conditions are effective as of 04/14/25.

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